Last Updated: October 1, 2025

This Privacy Policy describes how freshglass.site (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from our website.

We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect certain information to operate our website, fulfill orders, and improve our services:

Personal Information
When you place an order or attempt to make a purchase, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Payment Information
Payment details are securely processed by third-party payment providers. We do not store or have access to your full credit card or payment account information.

Order Information
We collect information related to your purchases, including product details, order history, and transaction records.

Technical & Usage Information
When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and browsing behavior

We may use cookies and similar technologies to improve site performance, understand user behavior, and enhance your shopping experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment:
    To process payments, confirm orders, arrange shipping, and provide invoices or order notifications.
  • Customer Support:
    To communicate with you regarding your orders, respond to inquiries, and prevent fraud or misuse.
  • Website & Service Improvement:
    To analyze site usage, improve functionality, optimize products, and enhance marketing efforts.
  • Marketing & Communications:
    With your consent, we may send promotional emails about new products, offers, or updates. You may opt out at any time.

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary:

Service Providers
We work with third-party partners who assist with:

  • Payment processing (e.g., PayPal, Stripe)
  • Order fulfillment and shipping (e.g., USPS, UPS, FedEx)
  • Website analytics and marketing tools

These partners are contractually obligated to protect your data and use it only for the services they provide.

Legal Requirements
We may disclose your information if required by law, court order, or government request, or to enforce our policies.

🚫 We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Maintain shopping sessions
  • Analyze traffic and site performance

You may disable cookies through your browser settings; however, some site features may not function properly as a result.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL (Secure Socket Layer) encryption
  • Secure data storage practices

While no online transmission is 100% secure, we take reasonable steps to safeguard your information and comply with applicable data protection standards.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your personal data
  • Object to or restrict certain data processing

Marketing Emails:
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at admin@freshglass.site.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

freshglass.site
📍 Address: Greenwich, CT, 8 Thistle Ln, 06831-4231
📞 Phone: +1 973-220-5334
📧 Email: admin@freshglass.site