Last Updated: October 1, 2025
At PacEco, we are committed to delivering your high-quality products safely, efficiently, and on time. This Shipping Policy outlines our shipping areas, processing times, delivery options, and related fees.
1. Shipping Locations & Carriers
Shipping Area:
- We currently ship within the United States only.
Carriers:
- Orders are shipped via trusted domestic carriers, including USPS, UPS, and FedEx.
International Shipping:
- At this time, international shipping is not available. Please check our website for future updates.
2. Order Processing Time
- Orders placed and paid before 12:00 PM (Noon) PST on business days (Monday–Friday, excluding public holidays) are processed and shipped the same day.
- Orders placed after 12:00 PM PST, on weekends, or on holidays will be processed on the next business day.
- Products marked with specific shipping notes (such as “Pre-Order” or “Ships in 5 Business Days”) will follow the timeline stated on the product page.
3. Shipping Methods & Estimated Delivery Times
Once your order ships, you will receive a confirmation email with a tracking number. Delivery estimates begin from the shipment date, not the order date.
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders over $50 |
| Expedited Shipping | 2–3 business days | Additional fee applies |
| Overnight Shipping | 1 business day | Additional fee applies |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Costs
- Free Standard Shipping is available for all orders over $50 within the continental United States.
- Orders under $50 incur a flat standard shipping fee of $5.99.
- Expedited and Overnight shipping fees are calculated at checkout based on order weight and destination.
5. Order Tracking, Changes & Cancellations
- After shipment, you will receive an email with tracking details.
- If you need to change or cancel your order, please contact us immediately at hi@funcheese.online.
- Orders can only be modified or canceled before they are processed for shipment.
6. Shipping for Returns & Exchanges
Please refer to our Return & Refund Policy for full details. Shipping responsibilities are summarized below:
Company Error (Defective or Incorrect Item):
- PacEco will cover all return shipping costs and promptly send a replacement or issue a refund.
Customer-Initiated Returns or Exchanges:
- The customer is responsible for return shipping costs.
- Original shipping fees are non-refundable.
7. Risk of Loss & Delivery Issues
- Risk of loss and ownership of products transfer to the customer once the order is handed over to the carrier.
- PacEco is not responsible for carrier delays, lost, or stolen packages after shipment.
- We will, however, assist you in filing a claim with the shipping carrier when necessary.
8. Contact Information
If you have any questions about shipping or your order, please contact us:
PacEco LLC
📍 Address: 34052 Bedford Ln, Dana Point, CA 92629
📞 Phone: +1 (835) 777-0542
📧 Email: hi@funcheese.online
Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM (PST)